Monday - Friday09:00-18:00
Office30 N Gould St #45777, Sheridan, WY 82801
Phone+1(307)466 0044

Frequently Asked Questions FAQ

General Information

Do you offer both retail and wholesale options?

Yes, we offer retail sales through platforms like Amazon and Wish for individual consumers. Additionally, we provide wholesale options for businesses. If you are interested in purchasing in bulk or need a B2B solution, please contact us directly.

How can I purchase products for my business?

For wholesale inquiries, please reach out to us via email at [email protected] or call us at (123) 456-7890. We will provide you with pricing, minimum order quantities, and other details for bulk purchases.

B2B Sales

What are the benefits of purchasing wholesale from you?

Purchasing wholesale from us offers several benefits, including competitive pricing, flexibility in order quantities, and access to a wide range of products. We can also offer personalized support and tailored solutions for your business needs.

Do you offer discounts for bulk purchases?

Yes, we offer discounts for bulk purchases. The discount amount depends on the order volume and product type. Please contact us for a custom quote based on your specific requirements.

What are your terms for B2B transactions?

Our B2B terms include payment options, order processing times, and shipping policies. These terms are discussed and agreed upon during the initial consultation. Contact us for detailed information about our B2B terms and conditions.

Ordering and Shipping

How do I place a wholesale order?

To place a wholesale order, please contact us directly. We will guide you through the process, including selecting products, confirming quantities, and arranging payment and shipping details.

What is the lead time for wholesale orders?

Lead times for wholesale orders vary depending on the product and order size. Once we receive your order, we will provide an estimated delivery date based on stock availability and processing times.

Payment and Invoicing

What payment methods do you accept for wholesale orders?

For wholesale orders, we accept various payment methods, including bank transfers, credit cards, and other secure payment options. Payment terms will be discussed and agreed upon during the order process.

Do you provide invoices for wholesale purchases?

Yes, we provide invoices for all wholesale purchases. Invoices will be issued upon confirmation of your order and will include all relevant details for your records.

Returns and Support

What is your return policy for wholesale orders?

Our return policy for wholesale orders is different from our retail return policy. Please contact us directly to discuss return procedures and conditions for wholesale purchases.

How can I get support for my wholesale account?

For support related to your wholesale account, including order inquiries and account management, please contact our wholesale support team at [email protected] or call (123) 456-7890.

Miscellaneous

Can I get product samples before placing a bulk order?

Yes, we can provide product samples upon request. Please contact us to discuss your needs and arrange for samples.

How do I stay updated on new products and wholesale opportunities?

To stay informed about new products and wholesale opportunities, sign up for our B2B newsletter or contact us to be added to our wholesale mailing list.

MSL Commerce LLC

We are committed to delivering exceptional services in both individual and collective trade, guided by a customer-centric approach that prioritizes the needs and satisfaction of our clients. Our focus is on providing tailored solutions that address the unique requirements of each customer, ensuring a high standard of service and professional excellence.

Contact
30 N Gould St #45777, Sheridan, WY 82801
MSL Commerce LLC
30 N Gould St #45777, Sheridan, WY 82801
+1(307)466 0044

Copyright by MSL Commerce LLC. All rights reserved.

Copyright by MSL Commerce LLC. All rights reserved.